Hello Carriers & Agencies,

Are you tired of managing claims on disparate legacy systems?
Here's a holistic agency platform that meets all your  claims needs in one place.

iCM unites all parties 

Why iCM?

Build any-line-of-business faster without coding.

Eliminate the need for accessing multiple systems

Manage all operational Process in single system

Is iCM safe?

 iCM solutions offer the highest levels of security and privacy, including multi-layered authentication and authorisation, encryption and complete auditability.

Benifits of iCM

Increase Speed to Market

Operational Agility

Improve process efficiency

Intuitive user interface 

Key Features

Broker Portal

Quote, refer, bind, report, renew, endorse and lodge claims.


Assign between agents for advice for review 


Direct bind by broker depending on product or Agent review and binds for referrals

Agent Portal

Underwrite, Lodge & Track Claims, Accounting & On-board new users 


Customised Bordereaux reports based on your insurer


Key in risk info and track progress.


Calculate premiums based on the risk information


Active, pending, search, history, endorse 


Edit future dated policy or Endorse active policies

Business Intelligence

Real-time Reporting and generate Detailed Visualizations


Bind directly or refer it to your agent for decision


Rate, generate policy documents, premium adjustments, bind, renew, endorse


Edit, print, save and email all policy documents; instantly genrated


Automated renewals or alerts if review needed


Accounting & Finance, Trust Account, Process Receipts


AI, ML & Data Analytics

Improve process, sales &  efficiency 

Instant Messaging

All policy related comms remain with the quote/policy

Document Understanding

Read invoice & pdf documents for processing


Automate data entry of risk information for faster turn arounds

Fraud Prevention

Fraud detection & prevention at underwriting & claims

AI Chatbot

Response and support via  AI Chatbot & Natural Language Processing (NLP)

Task Manager

Schedule activities such as upcoming renewals, reminder notices, payments

Image Processing

All policy related comms remain with the quote/policy

Product Configurer

Configure Products, User Access, Authorisations faster

The right solution at the right time

Hosting & Security

Hosted in cloud, on-prem or a hybrid. All data are encrypted on transmission and rest


Integrate with 3rd party systems such as XERO, MYOB, Claims system, rating engine on demand

Go to Market

Hosted in cloud, on-prem or a hybrid. All data are encrypted on transmission and rest

AI & Data Analytics

Modelling. Prediction & Analytical Services

Work Flows

Customisable to your business operations

Moduler & Scalable

Modular-built. Choose one or choose all. Scalable based on demand