Are you repeatedly keying in the same data in multiple systems, spending too much time on mundane accounting functions or renewals processes ? Can you automate manual mundane, repetitive, time consuming, laborious work, prone to errors, using intelligence Automation? The short answer is YES
According to Garter's 2022 CIO and Technology Executive Agenda: An Insurance Perspective, Insurance Industry will be invest 25% in Hyper Automation.
According to another McKinsey study, insurers may automate 50 - 60% of the back-office process by 2025 with 66% time saving in manual process
Intelligence Automation uses RPA, AI & NLP to do some of the following use cases:
Generate Multiple quotes from multiple agency systems
Get customer and risk information from CRM & Web Forms
Login to multiple agency systems & generate multiple quotes
Present the premium values
Notify by e-mail with premium details
Tame high email volumes
Monitor and resolve incoming emails ​
Classify, index, and prioritize
Identify intent and key content ​
Log data into the right systems and the right places and link to policies and claims​
Alert people to discrepancies or issues
Transform Unstructured Data
Ingest PDFs, handwritten docs, scans & images
Extract information at high speed and with high accuracy​
Bring data into your systems
End-to-end Claims Management
AI chatbots carry on conversations with customers
iDA carry on data look-ups, fraud checks, and eligibility confirmations in the background.
EnsurTek have been providing intelligent automation to insurance customers. We can provide consulting, process designing , building & delivering solutions for Intelligence Automation for business processes.
To find out more, check out our NEWS .