Are you repeatedly keying in the same data in multiple systems, spending too much time on mundane accounting functions or renewals processes ? Can you automate manual mundane, repetitive, time consuming, laborious work, prone to errors, using intelligence Automation? The short answer is YES
According to Garter's 2022 CIO and Technology Executive Agenda: An Insurance Perspective, Insurance Industry will be invest 25% in Hyper Automation.
According to another McKinsey study, insurers may automate 50 - 60% of the back-office process by 2025 with 66% time saving in manual process
Intelligence Automation uses RPA, AI & NLP to do some of the following use cases:
Generate Multiple quotes from multiple agency systems
Get customer and risk information from CRM & Web Forms
Login to multiple agency systems & generate multiple quotes
Present the premium values
Notify by e-mail with premium details
Tame high email volumes
Monitor and resolve incoming emails
Classify, index, and prioritize
Identify intent and key content
Log data into the right systems and the right places and link to policies and claims
Alert people to discrepancies or issues
Transform Unstructured Data
Ingest PDFs, handwritten docs, scans & images
Extract information at high speed and with high accuracy
Bring data into your systems
End-to-end Claims Management
AI chatbots carry on conversations with customers
iDA carry on data look-ups, fraud checks, and eligibility confirmations in the background.
EnsurTek have been providing intelligent automation to insurance customers. We can provide consulting, process designing , building & delivering solutions for Intelligence Automation for business processes.
To find out more, check out our NEWS .