iDA – Intelligent Digital Assistant

Users can upload documents directly to the platform or send them to iDA by email. iDA automatically extracts risk data from PDFs, Excel spreadsheets, proposal forms and email attachments, validates and maps the information, and populates the appropriate fields in platforms such as KoverUI or ProBI. This eliminates manual data entry, improves accuracy and accelerates quote processing.

Accurately answers questions by reading Product Disclosure Statements (PDSs), policy wordings, endorsements, underwriting guides and user manuals. Every response is generated from your approved source documents, ensuring reliable, explainable answers with no hallucinations.

Automates routine insurance operations including quote generation, renewals, FNOL triage, document processing, notifications and policy administration. iDA reduces manual effort, improves consistency and enables teams to process more business with greater accuracy.

Compares multiple policies, PDSs or endorsements and produces clear side by side comparisons based on selected criteria such as cover, exclusions, limits, excesses and endorsements. This enables brokers, underwriters and claims teams to identify differences quickly and make informed decisions.

Extracts risk information once from a proposal form, then connects to multiple insurer platforms through APIs or web automation to obtain quotes automatically. iDA consolidates and summarises the results, allowing brokers to compare options and recommend the most suitable policy faster.

Automates repetitive operational tasks including pre renewal preparation, client communications, quote follow ups, diary activities and document management. By handling routine work in the background, iDA enables insurance professionals to focus on customer relationships and higher value activities.